FAQ

A Sortr is a member of our offshore team who is dedicated to providing high-quality and reliable services to businesses. They are skilled professionals who specialize in a range of roles.

Offshoring staff can bring numerous benefits to businesses, including cost savings, access to a wider pool of talent, and increased flexibility. It can also help businesses to expand their global reach and reduce time-to-market for products and services. Offshoring can be a strategic solution for businesses looking to stay competitive in today’s global marketplace.

Offshoring staff can provide significant cost savings for businesses, as salaries and operating costs in some countries are lower than in others. By hiring offshore staff, businesses can access a skilled workforce at a reduced cost, without compromising on quality. This can be achieved by outsourcing tasks to countries with lower labor costs, such as India or the Philippines, where wages are typically lower than in Western countries.

At Sortr, we take pride in providing a risk-free solution for businesses looking to offshore their staffing needs. We carefully screen all of our Sortrs to ensure they are qualified, experienced and have a strong work ethic. We also provide ongoing support and supervision to ensure our Sortrs consistently deliver high-quality work.

At Sortr, we treat our offshore staff with the same level of care and respect as we do our onshore staff. We believe that by providing a positive and supportive work environment, our Sortrs can perform at their best. We also adhere to Australian health and safety practices to ensure the well-being of our offshore team.

At Sortr, we specialize in providing reliable and efficient offshore staffing solutions for businesses. Our offshore team is skilled in a range of roles, including administration, data entry, inbound and outbound calls, invoicing, bookkeeping and more. We are committed to helping businesses achieve their goals by providing high-quality staff who are dedicated to their success.

No matter where your Sortrs are, you can take comfort in knowing we are an Australian company, with Australian offices and take payment in Australia.

Sortr (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable laws. This policy outlines how we collect, use, store, and protect your personal information.

1. What information we collect

When you complete a contact form, subscribe to updates, or otherwise interact with us, we may collect:

• Your name
• Email address
• Phone number
• Company name
• Any other information you choose to provide

2. How we collect your information

We collect personal information directly from you when you:

• Complete a form on our website or other online channels
• Contact us via email, phone, or in person
• Engage with us through events, campaigns, or promotions

3. Why we collect your information

We collect and use your personal information to:

• Respond to your enquiry or request
• Provide information about our services
• Improve our marketing, communications, and customer service

4. Disclosure of your information

We will not sell, rent, or trade your personal information. We may share it with:

• Our employees and contractors who need it to provide services to you
• Service providers who help us manage our marketing, communications, and IT systems
• Where required by law

Some of these service providers may be located outside Australia. If so, we will take reasonable steps to ensure your information is protected.

5. Storage and security

We take reasonable steps to keep your personal information secure and protect it from misuse, loss, unauthorised access, or disclosure.

6. Your rights

You may request access to, or correction of, your personal information by contacting us at the details below. You may also opt out of receiving marketing communications from us at any time.

7. Contact us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at info@sortr.com.au