Privacy Policy
Last updated: 13/08/2025
Sortr (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable laws. This policy outlines how we collect, use, store, and protect your personal information.
1. What information we collect
When you complete a contact form, subscribe to updates, or otherwise interact with us, we may collect:
- Your name
- Email address
- Phone number
- Company name
- Any other information you choose to provide
2. How we collect your information
We collect personal information directly from you when you:
- Complete a form on our website or other online channels
- Contact us via email, phone, or in person
- Engage with us through events, campaigns, or promotions
3. Why we collect your information
We collect and use your personal information to:
- Respond to your enquiry or request
- Provide information about our services
- Improve our marketing, communications, and customer service
4. Disclosure of your information
We will not sell, rent, or trade your personal information. We may share it with:
- Our employees and contractors who need it to provide services to you
- Service providers who help us manage our marketing, communications, and IT systems
- Where required by law
Some of these service providers may be located outside Australia. If so, we will take reasonable steps to ensure your information is protected.
5. Storage and security
We take reasonable steps to keep your personal information secure and protect it from misuse, loss, unauthorised access, or disclosure.
6. Your rights
You may request access to, or correction of, your personal information by contacting us at the details below. You may also opt out of receiving marketing communications from us at any time.
7. Contact us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at info@sortr.com.au